Samsung Phone Systems
White-Harris and Samsung – Bringing you into the World of Convergence
White-Harris has joined Samsung Business Communications Systems to offer small and medium-sized businesses a flexible, full-featured voice system that places enterprise-level functionality affordably into the hands of SMB’s. Improve your organizations capabilities and efficiencies with a converged voice system.
The Samsung Converged Voice supports the following system features:
- Wired, Wireless, and SIP Solutions
- LAN and WAN modules
- Digital, Analog, and IP Phone sets
- Integrated Voicemail, Email, and Fax
- Text-To-speech and Integrated Voice Response
- Soft Phones and Soft Consoles
- Instant Messaging
Samsung provides Advanced Phone Applications that allow you work more efficiently and provide superior service to your clients and customers.
OfficeServ Call
Provides customer information service such as caller ID, company name, address, trade information and the various advanced services on the LCD screen of the key set and(or) the PC monitor.
- Call control services , Caller ID and Caller’s details
- Share phonebooks, maintain multiple phone books
- Drag & Drop Call Control with Busy Lamp Fields
- Station Set Up Services
- Scheduler services
- Call Log Services (Maintain records of all calls)
OfficeServ DataView
Provides a Call Center monitoring and historical reporting package as well as a comprehensive traffic reporting and analysis tool for OfficeServ system management. DataView provides statistical reports, real time monitoring information on system usage, web-based user interface and periodic reports on the call traffic of OfficeServ system.
- The data can be stored in a MS Access software database or SQL server
- The Web-based client is specifically designed for Internet Explorer software
- Provides 47 statistical reports to track trunk, station, VM, and AA, as well as ACD/UCD
- 18 live monitors track trunk, station, UCD, operator and VM/AA activity
- Report scheduling for daily, weekly or monthly statistics
- Up to 18 reports can be generated for each interval
- Provides Wallboard Integration
NEW UBIGATE CONVERGENCE APPLIANCE: 
Integration of switching, routing, VOIP, and security into one platform simplifies network maintenance and management by minimizing the number of hardware appliances from different manufacturers.
With connectivity for analog phone sets, and Ethernet ports with PoE for IP phones, the Ubigate delivers consistent business-class voice services. This flexible appliance also ensures the priority of voice traffic with a wide range of QoS functionality. The Ubigate iBG series secures network availability and reduces downtime with hot-swappable modules, power supplies, and fans - the only product in its class to do so.
Contact us for more information about Samsung PBX products and services.
1-800-678-8533 sales@white-harris.com
Our Philadelphia region office: 321 Haddon Avenue
Collingswood, NJ 08108