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Phone
(800) 678-8533 toll free
(856) 854-8118 office
(856) 854-8120 fax

Email
sales@white-harris.com

EXCELLENCE IN SERVICE

I. PROJECT PLANNING AND UPGRADES

Needs Assessment:
A complete client PBX analysis and assessment to determine your communications requirements and which new technologies can increase efficiency and profit.

Upgrade Analysis:
How to upgrade or replace old PBX equipment and phones in order to take advantage of new applications and employ them cost-effectively.

Project Management:
Project life cycle support, resource coordination, and time line management

Configuration:
Certified PBX technicians to configure hardware and software to meet agreed upon specifications.

Installation:
Rack-mounting of PBX hardware, cable-management, proper disposal of cartons and packaging, evenings or weekends available to minimize disruption.

Testing:
Pre-testing and burn-in of PBX hardware, testing of applications such as voicemail, paging, and call accounting.


II. ONSITE SERVICES

Moves, Adds, and Changes:
Reliable PBX service to add new users, change passwords, revise auto-attendants, install new phones, delete users, and change extensions.

Trouble-Shooting:
Problem resolution, onsite trouble-shooting, cabling and circuit analysis.

Training:
Individual or group training for phone users or system administrators tailored to your schedule and facilities.


III. RELATED SERVICES

  • Cabling
  • Wireless
  • Paging
  • Cut-Over Support
  • System Relocation
  • Remote Monitoring
  • Co-Location Services
  • New Circuits, T1/PRI/Internet
  • Hosted Firewall, Anti-Virus, Anti-SPAM
  • Microsoft, Linux, OS Support
  • Liquidation and Buy-back Services
  • Video-Conferencing Systems